CSR & wellness commitment
We are committed to supporting our community through meaningful Corporate Social Responsibility initiatives and wellness programmes that promote health, unity, and social well-being.
About the Company
Dikwata Insurance Agency (DIA), officially registered as Nchecheni Pty Ltd, is a reputable Insurance Agency in Botswana, dedicated to delivering both long-term and short-term insurance solutions. Established in 2014, the company was established by the defunct BDF Welfare Trust Fund, which has since evolved into Dikwata Savings and Credit Cooperative Society (SACCOS). Over the years, DIA has positioned itself as a trusted partner in financial protection for its clientele, particularly within the Botswana Defence Force (BDF) community as well as its separated members.
- Competitive insurance products
- Experienced and qualified agents
- Free insurance quotes with no obligation
- Expert team members and leadership
30+Staff members
6Branch locations
Company background
Built from a welfare-driven foundation into a modern insurance platform.
The Agency was created to provide reliable insurance protection, promote financial resilience, and uphold integrity in the market.
Its proximity to the Botswana Defence Force community shaped a distinctive operating culture built on discipline, accountability, community understanding, and responsiveness.
Operational modernisation
Training programmes, digital systems, audit improvements, and stronger compliance capacity reshape service delivery.
Growth channels
Planned Direct Sales Agents and a WhatsApp chatbot pilot extend client access nationwide.
Mission & values
What guides every policy and every client interaction.
To be an Insurance Agency of choice which provides quality, affordable and competitive products to its members.
To provide customised insurance products and solutions to members.
- Integrity
- Effectiveness
- Innovative
- Accountable
- Transparency
Board & governance
Leadership that shapes accountability and strategic direction.
Board Chairperson
Oreeditse Sheriff Tsamaase
Board Member
Lelengwe Madisakwana
Board Member
Kgotla Gotcha
PO & Board member ex-officio
Onkemetse Masena
Management team
Legal Officer & Board Secretary
Eyani Masesane
Head of Finance
Tirelo Marogwe
Head of Operations
Olebogeng Sera