Claims

How to file a claim

Submit complete information early and reduce avoidable delays.

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Choose a product tab to review the supporting documents usually requested before claim submission.

Claims submission

Claimant name

Phone number

Policy number

Policy product

Receiving branch

Claim details

Required attachments

Select a policy product above to see the exact supporting documents required for that claim.

Uploads appear after product selection

Select a policy product to generate one upload area for each required document.

Select a policy product, attach each required document, and then submit.

Important notes

Confirm mandatory waiting periods before submission.
Ensure all declarations are honest and complete, especially on Group Credit Life products.
Extended family and disability claims may require additional evidence and disclosure review.
Motor claims may be affected by repair-part availability outside the agency's direct control.

Our team is available to guide you through each step of the claims process.

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